the company behind valla care
a person, not a queue.
A care coordinator calls back on average within 53 minutes, at 11 pm too. They stay with the case until it's solved.
Not a hotline in another time zone.
Prague
the europeanpeople care platform.
An employee assistance programme, surveys, team experiences and consulting from one partner. Your people get psychologists, lawyers and financial advisers 24/7, in their own language. You get one contract, clear monthly data and no extra admin.
- 14 countries
- 99.8 % would recommend us
- 200 000+ employees
- 0 call centre staff
Trusted by companies and organisations across Europe
Where we care today
14 countries.in their own languages.
Local experts who speak the language and know the law where your people live. English everywhere, too.
More countries are coming soon. We grow with our clients, so tell us where your people are.
One programme
four ways we care.each one makes the next one better.
Surveys show where to help. Help reaches people 24/7. Experiences bring teams together. Consulting turns it all into decisions. Then we listen again.
Surveys and screening
find out how your people are.
An anonymous survey of psychosocial risks shows where strain comes from, site by site and team by team.
- Risk map by site and area
- International methods, 7-person anonymity rule
- Clear priorities for leadership
Your person for thisJakub VránaBusiness relationship manager
Employee Assistance Programme
help from real people, 24/7.
One number and one app for mental health, legal, money and family worries, even a sick dog. A coordinator runs every case.
- A real person within 53 minutes on average
- Online, by phone or face to face
- Anonymous for employees, statistics for HR
Your person for thisEliška KubátováSenior care and training coordinator
Experiences
days that bring people together.
Corporate volunteering, local events, team buildings, reset days and health days. Designed with psychologists, organised end to end.
- 700+ verified partner organisations
- From one team to whole sites
- Help made visible, so people use it
Your person for thisLucie TylšarováEvents and corporate volunteering manager
Consulting
turn what we see into decisions.
We read the data from your programme, tell you honestly what works and design prevention where it is needed most.
- Monthly reports, an annual review
- Keep it, fix it or replace it
- Targeted prevention programmes
Your person for thisLukáš DobrotaAssistance programme managerInside valla care
Our people, our rooms and what our clients say. No stock photos.
“We tried a global solution first, then moved to a local one.”
Ján MarjenkaHR Director CE · Ipsos
53minaverage time until a real person gets back to someone
“It exceeded our expectations.”
Šárka ChuraváKaufland Czech Republic
700+verified partner organisations for volunteering days
“Communication that is fast and genuinely helpful.”
Lucie PrandstetterováWellbeing Specialist · TV Nova
200 000+employees covered by our clients
8languages, with local experts who know local law
Why we're different
most programmes are built to be sold.ours is built to be used.
Built by around 30 people in Prague who pick up the phone themselves.
local, everywhere.
Psychologists and lawyers who speak the language and know the law where your people live. Built for the shop floor, not only the office.
Not a poster in the HR corridor.
proof, every month.
Anonymous reports by site and topic, and an annual review that ends in decisions. You see what changed and what it saved.
Not one PDF a year, if you ask.
How it works
one year with valla care.seen from the night shift.
An illustrative year at a warehouse client, built from situations we see every week. Petra is made up. The 53 minutes are not.
we ask 1 200 people how they are.
Ten minutes on their phones, in their own language, no login. Most scores look fine. The night shift does not.
“Nobody tells the night shift when the schedule changes.”Anonymous comment, read by Jakub
Petra can't sleep. she writes to us.
Night shift, a sick mother, growing loan payments. She opens the app instead of calling in sick.
Message received, in Czech
Eliška calls back
First session with a psychologist
Debt adviser and support for carers
What HR sees: one more call about sleep and money. Never her name.
her team builds something together.
Twelve people who usually just nod at shift change spend a day rebuilding raised beds with a local organisation. Lucie handles the partner, the tools and the lunch.
12 volunteers1 local partner0 hours of HR admin
the pattern is clear. so is the fix.
Calls about sleep and money cluster on nights. With Lukáš, leadership decides to announce schedule changes two weeks ahead, in every language.
12 monthly reports1 honest review1 decision
then we listen again.and measure what changed.
29 %of EU workers say their job causes or worsens stress, depression or anxiety.EU-OSHA, OSH Pulse 2025
€100bn+estimated yearly cost of work-related depression across the EU.ETUI study, reported by Euronews, 2025
europe's mental health.we take it personally.
We are the largest employee assistance programme in Czechia and Slovakia. valla care is how we take that model across Europe: local experts, real names, one partner for the region.
In their words
local beats global.our clients said it first.
We tried a global solution first, then moved to a local one. We value the service itself, its local roots, and the people behind it.
Ján MarjenkaHR Director, CE cluster · IpsosOne of our key wellbeing benefits. We value the breadth and quality of the services, and communication that is fast and genuinely helpful.
Lucie PrandstetterováDevelopment & Wellbeing Specialist · TV NovaWe tested the cooperation for three months first. We were very satisfied from the start, and our employees gave us positive feedback.
Šárka ChuraváKaufland Czech RepublicProof, not promises
people tell usit works.
99.8 %of people we helped praise the help and would recommend us
100sof requests for help handled every single day
200 000+employees in our care across Europe
Pricing
simple, fair pricing.stay because you want to.
No fixed term and a simple notice period. We want companies to stay with us because they want to, not because they have to.
Starting at€5per employee per month
The whole programme: coordinators, experts, the app, the helpline and monthly reports.
Teams from50employees
Offers for smaller teams too, not only for large corporations.
Contractopen-endedsimple notice
No lock-in. If we stop being useful, you can leave easily.
The people behind it
you will know us by name.and we will know yours.
Around 30 of us in Prague, our developers in Martin and trusted experts across Europe. We meet HR teams at roundtables and our HR Congress, because we learn the most in the room.
How to start
three steps.the first one is a coffee.
Step 1 of 3
talk to us.
Online or at your office. You tell us what you have and what worries you. No slides, no pressure.
30 minutesOnline or in personNo slides
Step 2 of 3
get a straight answer.
We check how your current programme is used and tell you honestly what to do with it.
Usage dataKeep, fix or replaceA straight answer
Step 3 of 3
see what they needed.
We brief your teams on site, in their languages. A month later your first report shows what people needed.
On-site briefingIn their languagesFirst report in a month
Book a 30-minute callNo slides, no pressure.
What exactly do our employees get?
One number and one app for anything that weighs on them: mental health care, legal help, financial aid, social help, a vet on call and crisis response. Day or night, as often as they need, at no cost to them.
Is it really anonymous? What does HR see?
Yes. Nobody at your company learns who called. You see anonymous trends by site and topic, so you can act without knowing names. That is why people use it.
Which countries and languages do you cover?
Today we care for people in 14 countries: Czechia, Slovakia, Poland, Hungary, Bulgaria, Romania, Germany, Austria, Switzerland, the Netherlands, Belgium, France, the United Kingdom and Ireland, in their own languages. Tell us where your people are and we'll tell you honestly what we can cover.
How much does it cost?
From €5 per employee per month, with offers for teams from 50 employees. Contracts are open-ended with a simple notice period. We want you to stay because you want to.
We already have an assistance programme.
Then start with our audit. We find out whether it is used, known and fast, and tell you whether to keep it, fix it or replace it. Often the answer is “fix it”.
What about people without a company laptop?
That is who we design for first: shift briefings, posters with QR codes, an app on their own phone and a number that works from anywhere.
Who is behind valla care?
We are valla care. In Czechia and Slovakia people know us as dobrokruh, a name that is hard to pronounce elsewhere, so across Europe we use valla care. We launched our assistance programme on 26 October 2021 and are now the largest in Czechia and Slovakia.
For employers and HR teams
let's talk aboutyour people.
Tell us a little about your company. We'll come back with ideas and a proposal that fits, not a sales script.
- Within one working dayA real person from our team gets back to you.
- A 30-minute conversationOnline or at your office. What you have, what you need.
- Your proposalClear scope and price for your sites and languages.
