Need help?

a vet on call.day and night.

For many people a sick dog or cat is a real crisis. Instead of panicking at 2 am or calling in sick, your employees can talk to a vet straight away and know what to do next.

A ginger cat on a wooden table
24/7evenings, weekends and public holidays
0call centre staff. Real coordinators, no AI
3 waysonline, by phone or face to face
100 %confidential. HR sees statistics only
What we help with

what your employees bring to us.and how we help.

Sudden illness or injuryVomiting, limping, a strange swelling. Is it urgent or can it wait?
Is this an emergency?A clear answer, and directions to the nearest emergency clinic if needed.
Medication and foodDoses, side effects, diets and what is safe.
BehaviourAnxiety, aggression, changes that worry the owner.
Older petsAgeing, pain and difficult end-of-life decisions.
Travel and new petsVaccinations, documents and settling in a new family member.
How it works

a person at every step.from the first call to the last.

Every case is run by one of our care coordinators. They arrange the consultation, connect your employee with the right expert and stay with them until the problem is solved. Tap a step to see it.

EliškaCare coordinator · online now valla care
Today
My dog has been sick since the evening. Is it serious?Employee · 23:04 ✓✓
Hi, this is Eliška from valla care. I’m here for you. Tell me what’s going on, we’ll sort it out together.23:57 · a real person, no AI
Booked by EliškaSession with a vetRight now · video
✓
How did it go? Is there anything else we can help with?★★★★★A few days later
Who your people talk to

our own experts.not an anonymous network.

Qualified vets available by phone or video, any time of day or night, including weekends and public holidays.

Most of our care providers work for us directly, so we know each of them personally and can vouch for the quality of their work.

How we helpPhone or video call. Advice on next steps and, when needed, a recommendation to visit a clinic in person.
Quality we checkEvery expert has the right education and at least three years of practice, more where local law requires it. We review every request, track satisfaction, and our experts work under regular supervision.
Always onEvenings, weekends and public holidays. Help comes fast, often the same day.

The coordinators and care providers behind valla care. Real people, no AI.

nobody at your companyever learns who called.

Consultations are strictly confidential. Switch the view to see the difference.

NamePetra N.
SiteBrno warehouse, night shift
TopicSleep, a sick parent, loan payments
NotesKnown only to her coordinator and expert
Example case Never shared
42consultations this month
Stress and sleep34 %
Money22 %
Family and care18 %
Legal14 %
Example data. Anonymous and aggregated, never a name.
Questions

questions HR teams ask.

The whole programme
Why is a vet part of an assistance programme?

Because worry about a pet affects sleep, focus and attendance just like any other crisis. It is also one of the services employees love to talk about.

Does the vet replace a clinic visit?

No. The vet helps decide whether a visit is needed and how urgent it is.

Which animals?

Dogs and cats most often, but also small pets. Just ask.

Part of one programme

even bettertogether.

  1. listen.Surveys and screening
  2. help.Employee Assistance ProgrammeYou are here
  3. connect.Experiences
  4. learn.Consulting

Every consultation adds to anonymous data. It shapes the next survey, the right experiences and our advice to you.

Eliška Kubátová
Questions? Talk toEliška KubátováSenior care and training coordinator
Talk to us
For employers and HR teams

let's talk aboutyour people.

Tell us a little about your company. We'll come back with ideas and a proposal that fits, not a sales script.

  1. Within one working dayA real person from our team gets back to you.
  2. A 30-minute conversationOnline or at your office. What you have, what you need.
  3. Your proposalClear scope and price for your sites and languages.
What are you interested in?
How many employees?
We process your details to reply to you. See our privacy policy.