Need help?
Open 24/7 · free and confidential

need help?you’re in the right place.

If your employer offers valla care, help is free, confidential and open day and night. Nobody at work will know you asked.

CoordinatorsPsychologistsLawyersFinancial advisersSocial workers
A person answers, day and night

request help.it takes a minute.

Leave your details and a care coordinator will contact you, on average within 53 minutes. Free and confidential.

Eliška, Luboslava, Ema and Andula are among the coordinators who will call you.
ConfidentialYour employer never sees your name.
FastA person calls back, nights included.
Your languageHelp from people who know your country.
No registrationJust the code from your employer.

In immediate danger? Call 112 now.

1What do you need help with?
2How can we reach you?
3Your access codeOn the poster at work, the intranet or from HR.
We use your details only to contact you about your request.
Three colleagues from the care team
A calm one-to-one conversation
A quiet moment with a horse
  1. Find your codeOn the valla care poster at work, on the intranet or from HR. No registration.
  2. Choose howMobile app, web app or the helpline. Whatever is easiest for you.
  3. A person repliesA care coordinator gets back to you, on average within 53 minutes.
  4. The right expertPsychologist, lawyer, financial adviser, social worker or vet.

Helpline

Your country’s helpline number is on your company’s valla care materials.

Czechia+420 211 222 961
Slovakia+421 222 205 713
Emailhelp@vallacare.com

In immediate danger?

If you or someone near you is in immediate danger, call 112 now. It works in every EU country.

No code?

Ask your HR team, or write to help@vallacare.com and we will help you find out whether your employer is with us.

For employers and HR teams

let's talk aboutyour people.

Tell us a little about your company. We'll come back with ideas and a proposal that fits, not a sales script.

  1. Within one working dayA real person from our team gets back to you.
  2. A 30-minute conversationOnline or at your office. What you have, what you need.
  3. Your proposalClear scope and price for your sites and languages.
What are you interested in?
How many employees?
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