Need help?

when something terrible happens.we start within the hour.

A serious accident at work, the sudden death of a colleague, violence or a disaster. In the first hours and weeks your people need calm, experienced support. Your managers need guidance too.

Our care coordinators in Prague
Urgent · crisis intervention request

something happened at work?we call you back in minutes.

An accident, a sudden death, violence. Leave your number and our crisis coordinator calls you right away to agree on intervention for your team, on site or online.

  1. 1You leave your number
  2. 2A crisis coordinator calls you
  3. 3Intervention starts within the hour
Request crisis interventionFor HR and managers · 24/7
If someone is in immediate danger, call 112 first.
24/7evenings, weekends and public holidays
0call centre staff. Real coordinators, no AI
3 waysonline, by phone or face to face
100 %confidential. HR sees statistics only
What we help with

what your employees bring to us.and how we help.

Serious accidentsAn injury or death at work, and colleagues who witnessed it.
Sudden lossThe death of a colleague, and how to tell the team.
Violence and threatsRobbery, assault or threats against staff.
DisastersFloods, fires and other events that hit people’s homes and lives.
Major changeMass layoffs or restructuring that shake the whole company.
AftercareThe weeks after, when the first shock fades and the questions come.
How it works

a person at every step.from the first call to the last.

Every case is run by one of our care coordinators. They arrange the consultation, connect your employee with the right expert and stay with them until the problem is solved. Tap a step to see it.

EliškaCare coordinator · online now valla care
Today
A colleague died in an accident this morning. The team is in shock.HR manager · 23:04 ✓✓
Hi, this is Eliška from valla care. We can start within the hour. Who is with the team right now?23:57 · a real person, no AI
Booked by EliškaSession with crisis psychologistsToday · on site
✓
How did it go? Is there anything else we can help with?★★★★★A few days later
Who your people talk to

our own experts.not an anonymous network.

Experienced crisis psychologists and our coordinators, who stay in touch with your management throughout.

Most of our care providers work for us directly, so we know each of them personally and can vouch for the quality of their work.

How we helpGroup and individual sessions on site or online, a briefing for managers and HR, and follow-up support for everyone affected.
Quality we checkEvery expert has the right education and at least three years of practice, more where local law requires it. We review every request, track satisfaction, and our experts work under regular supervision.
Always onEvenings, weekends and public holidays. Help comes fast, often the same day.

The coordinators and care providers behind valla care. Real people, no AI.

nobody at your companyever learns who called.

Consultations are strictly confidential. Switch the view to see the difference.

NamePetra N.
SiteBrno warehouse, night shift
TopicSleep, a sick parent, loan payments
NotesKnown only to her coordinator and expert
Example case Never shared
42consultations this month
Stress and sleep34 %
Money22 %
Family and care18 %
Legal14 %
Example data. Anonymous and aggregated, never a name.
Questions

questions HR teams ask.

The whole programme
How quickly can you respond?

We can start within an hour of your call. We agree the first steps with your management, then support the people affected on site or online.

Can you come to our site?

Yes. Depending on the situation, our psychologists work on site, online, or both.

Is crisis response included in the programme?

We agree it with you in advance, so you know exactly what to expect when it matters.

Part of one programme

even bettertogether.

  1. listen.Surveys and screening
  2. help.Employee Assistance ProgrammeYou are here
  3. connect.Experiences
  4. learn.Consulting

Every consultation adds to anonymous data. It shapes the next survey, the right experiences and our advice to you.

Eliška Kubátová
Questions? Talk toEliška KubátováSenior care and training coordinator
Talk to us
For employers and HR teams

let's talk aboutyour people.

Tell us a little about your company. We'll come back with ideas and a proposal that fits, not a sales script.

  1. Within one working dayA real person from our team gets back to you.
  2. A 30-minute conversationOnline or at your office. What you have, what you need.
  3. Your proposalClear scope and price for your sites and languages.
What are you interested in?
How many employees?
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