the company behind valla care
a person answers. always.
No call centre and no chatbot. A care coordinator gets back to your employee on average within 53 minutes, at night and at weekends too, and stays with the case until it is solved.
why valla care.nine reasons HR teams choose us.
Most assistance programmes look the same on paper. The difference shows at 11 pm, on the night shift and in the monthly report. Here is what we do differently.
Nine reasons
what you get with us.and what you don’t.
help the same day.
The first consultation with an expert usually happens on the day someone asks. Not in two weeks, not after a waiting list.
local in 14 countries.
Psychologists, lawyers and advisers who speak your employees’ language and know the law where they live. English everywhere, too.
our own experts.
Most of our care providers work for us directly. Everyone has the right education and at least three years of practice, and all of them work under regular supervision.
no limits, no small print.
No cap on requests or consultations, one fixed price per employee, and an open-ended contract with a simple notice period.
data you can act on.
An anonymous report every month and an honest review every year. You see what your people deal with, never who.
built for the shop floor.
A unique code, no registration, no company email. The forklift driver asks for help as easily as the CFO.
one partner for more than help.
Surveys, team experiences and consulting from the same people, so prevention goes exactly where your data says it should.
safe like a bank.
GDPR-compliant, data stored on AWS servers in the EU, encrypted, logged and audited. Anonymous for every employee.
Side by side
a typical programme.and valla care.
A typical programmevalla care
Helpline often open 9:00–17:00 onlyOpen 24/7, weekends and public holidays included
2 to 5 days until you reach an expertConnected with an expert within 60 minutes, first consultation the same day
Often capped at 2 to 6 sessions per personNo limits on requests or consultations
An anonymous network of freelancersMost experts work for us directly, under regular supervision
A fixed fee plus surchargesOne fixed monthly price per employee
A report every six monthsAn anonymous report every month
A long contract you are locked intoOpen-ended, with a simple notice period
The name
valla care and dobrokruh.one company, two names.
In Czechia and Slovakia people know us as dobrokruh, “circle of good”. It is hard to pronounce elsewhere, so across Europe we are valla care. Same team, same care, same promise.
For employers and HR teams
let's talk aboutyour people.
Tell us a little about your company. We'll come back with ideas and a proposal that fits, not a sales script.
- Within one working dayA real person from our team gets back to you.
- A 30-minute conversationOnline or at your office. What you have, what you need.
- Your proposalClear scope and price for your sites and languages.
