Need help?

when life gets complicated.we help find the way through.

Caring for a parent, a child with special needs, benefits, housing or a pile of forms from the authorities. Social workers help your employees understand what they are entitled to and who can help.

Three colleagues from our care team
24/7evenings, weekends and public holidays
0call centre staff. Real coordinators, no AI
3 waysonline, by phone or face to face
100 %confidential. HR sees statistics only
What we help with

what your employees bring to us.and how we help.

Caring for a parentHome care, day centres, residential care and how to arrange them.
A child with special needsSupport, allowances, schools and services that exist.
Benefits and allowancesWhat the person is entitled to and how to apply.
Housing difficultiesLosing a home, unsuitable housing, emergency options.
Dealing with authoritiesForms, deadlines, appeals. Someone to guide the way.
Hard situations at homeDomestic difficulties, isolation, a family in crisis.
How it works

a person at every step.from the first call to the last.

Every case is run by one of our care coordinators. They arrange the consultation, connect your employee with the right expert and stay with them until the problem is solved. Tap a step to see it.

EliškaCare coordinator · online now valla care
Today
Mum can’t live alone any more. Where do I start?Employee · 23:04 ✓✓
Hi, this is Eliška from valla care. I’m here for you. Tell me what’s going on, we’ll sort it out together.23:57 · a real person, no AI
Booked by EliškaSession with a social workerWed 12:30 · phone
✓
How did it go? Is there anything else we can help with?★★★★★A few days later
Who your people talk to

our own experts.not an anonymous network.

Social workers who know the local system, the services available and how to get through the paperwork.

Most of our care providers work for us directly, so we know each of them personally and can vouch for the quality of their work.

How we helpPhone, online or in person. Practical guidance, contacts to the right services and help with next steps.
Quality we checkEvery expert has the right education and at least three years of practice, more where local law requires it. We review every request, track satisfaction, and our experts work under regular supervision.
Always onEvenings, weekends and public holidays. Help comes fast, often the same day.

The coordinators and care providers behind valla care. Real people, no AI.

nobody at your companyever learns who called.

Consultations are strictly confidential. Switch the view to see the difference.

NamePetra N.
SiteBrno warehouse, night shift
TopicSleep, a sick parent, loan payments
NotesKnown only to her coordinator and expert
Example case Never shared
42consultations this month
Stress and sleep34 %
Money22 %
Family and care18 %
Legal14 %
Example data. Anonymous and aggregated, never a name.
Questions

questions HR teams ask.

The whole programme
Who is social help for?

For anyone whose life outside work has become hard to manage, especially carers. Around them, the whole family benefits.

Do you arrange care services directly?

We help people find and contact the right services and understand their options, so they can choose what fits.

Does HR find out about family situations?

No. Everything stays between the employee and our team.

Part of one programme

even bettertogether.

  1. listen.Surveys and screening
  2. help.Employee Assistance ProgrammeYou are here
  3. connect.Experiences
  4. learn.Consulting

Every consultation adds to anonymous data. It shapes the next survey, the right experiences and our advice to you.

Eliška Kubátová
Questions? Talk toEliška KubátováSenior care and training coordinator
Talk to us
For employers and HR teams

let's talk aboutyour people.

Tell us a little about your company. We'll come back with ideas and a proposal that fits, not a sales script.

  1. Within one working dayA real person from our team gets back to you.
  2. A 30-minute conversationOnline or at your office. What you have, what you need.
  3. Your proposalClear scope and price for your sites and languages.
What are you interested in?
How many employees?
We process your details to reply to you. See our privacy policy.